Phase1CPR Cancellation Policies

Student Cancellation

PayPal Payments
If you have paid for your class via PayPal, full refunds will only be given if you contact us at least 48 hours prior to the start time of your class.
If you cancel less than 48 hours prior to your class, no refund will be given. However, you will have credit towards a future class with no additional charge.
No-shows will receive no refund, however credit towards a future class will be given, less a $10 no-show fee.
Cash/Check Payments
Since payment is due at the time of your class, we must work on the honor's system with canceling. We ask that if you must cancel, that you do so at least 48 hours prior to the class, whenever possible. This can be done by replying to your confirmation or reminder email, or by calling us at 973-341-4440. We understand that things come up, so if you need to cancel last minute, we would appreciate a courtesy phone call or email, rather than just not showing up to class.
Please note: The American Heart Association does place a limit on the instructor to student ratio. Therefore, if you wait too long to cancel or do not show up, you could be preventing someone who really needs the class from taking it.

Class Cancellation

In the rare event that we need to cancel or change the time of a class, we will do so at least 1 week prior to the date of the class, whenever possible. In the event of inclement weather, etc., we will contact all students by phone and attempt to work with everyone to reschedule.
Our classes will never be canceled due to low enrollment. If you are the only person signed up for the class, you will receive a private lesson!